At Kukirin, your safety is our top priority. Electric Mobility Devices (e-scooters, e-bikes) are high-performance machines designed for thrill, freedom, and functionality—but like all personal electric vehicles, they must be used responsibly. Please read this policy carefully before using our products.

⚠️ Ride at Your Own Risk

By purchasing and using our products, you acknowledge that:

• Electric Scooters poses inherent risks, including injury or death, if not used properly.

• You are solely responsible for how and where you operate your e-scooters.

• Kukirin is not liable for any injuries, damages, or losses arising from unsafe use, failure to follow instructions, or violation of local laws.

🛡️ Safety Gear Requirements

To reduce your risk of injury, we strongly recommend:

• Wearing a certified helmet at all times while riding.

• Using wrist guards, elbow and knee pads, especially for beginners.

• Wearing visible or reflective clothing in low-light conditions.

• Avoiding wet, icy, or uneven surfaces.

🧭 Know the Legal Requirements

Electric scooters and e-bikes laws vary by location. It is your responsibility to:

• Understand and follow local laws and road rules.

• Avoid restricted areas (e.g. sidewalks, highways, or public parks where motorised vehicles are banned).

• Operate the e-scooter only where permitted.

We do not accept liability for fines or penalties incurred from illegal use.

🛠️ Before Every Ride

Please complete a pre-ride check:

• Ensure the battery is securely mounted and fully charged. (To prevent issues caused by insufficient battery power (e.g., sudden power cuts while riding), please fully charge your electric scooter prior to its first use. Refer to the product detail page on our official store for the exact recommended charging time, as it varies depending on the scooter model.)

• Do not power on the scooter during charging.

• Inspect wheels, trucks, and motor mounts for wear or damage.

• Test the brakes and throttle responsiveness at low speed.

• Ensure all bolts and screws are tight.

Never ride if your e-scooter is damaged, wet, or malfunctioning.

🚫 Prohibited Use

Do not use the e-scooter:

• Under the influence of drugs or alcohol.

• In rain, snow, or on wet or slippery surfaces.

• For tricks, jumps, or high-impact stunts.

• While towing or carrying heavy loads.

• With unauthorised modifications or third-party parts that compromise safety.

🔌 Charging & Battery Care

• Use only the charger provided with your e-scooters.

• Do not leave batteries unattended while charging.

• Do not expose the battery to water, heat, or direct sunlight.

• Store in a cool, dry place when not in use.

Failure to follow charging instructions can result in fire, electric shock, or battery damage.

📦 Responsibility for Damage or Injury

Kukirin is not responsible for:

• Injuries sustained during use of the product.

• Damage to the e-scooter caused by misuse, neglect, or improper handling.

• Third-party claims resulting from unsafe operation.

• Product malfunctions caused by water exposure or tampering.

Your warranty may be voided if the product is used in a manner inconsistent with these guidelines. 

📄 Acknowledgement of Risk

By completing a purchase or using our products, you agree that you:

• Understand the inherent risks involved in operating an electric e-scooters.

• Will use the product in accordance with the safety guidelines provided.

• Accept full responsibility for your safety and the safety of others while riding.

If you have any questions about safe usage or product operation, please contact us at:

📧 service@kukirinau.com

We’re here to help you ride smarter, safer, and with complete confidence.